Legal Notice / Impressum

Company Information

Contact Details

Business Registration

Responsible for Content

The person responsible for the content of this website in accordance with applicable media laws:

Professional Association

Guest First is a member of the following professional organizations:

• Japan Hotel Association
• Tokyo Chamber of Commerce and Industry
• Asia Pacific Hospitality Consultants Network
• International Association of Hospitality Management

Professional Liability Insurance

Dispute Resolution

Guest First is committed to resolving disputes amicably and professionally. We participate in the following dispute resolution mechanisms:

Alternative Dispute Resolution

In accordance with Japanese consumer protection laws, we are willing to participate in dispute resolution proceedings before recognized consumer arbitration bodies. However, we are not obligated to participate in such proceedings.

Regulatory Authority

For professional conduct matters related to our consulting services, inquiries may be directed to the Tokyo Metropolitan Government Bureau of Industrial and Labor Affairs.

Copyright Notice

All content published on this website, including text, graphics, logos, images, videos, and software, is the property of Guest First or its content suppliers and is protected by Japanese and international copyright laws.

Rights Reserved

All rights are reserved. No part of this website may be reproduced, distributed, or transmitted in any form or by any means without the prior written permission of Guest First, except for:

• Brief quotations in critical reviews or articles, with proper attribution
• Personal, non-commercial use of publicly accessible content
• Authorized use under specific written agreements with Guest First

Trademarks

"Guest First" and related logos are trademarks of Guest First Consulting Services. All other trademarks, service marks, and trade names referenced on this website are the property of their respective owners.

Disclaimer of Liability

While we make every effort to ensure the accuracy and reliability of information provided on this website, we cannot guarantee its completeness or correctness. The content is provided for general information purposes only and should not be relied upon as professional advice for specific situations.

External Links

This website may contain links to external websites operated by third parties. We have no control over the content of these external sites and cannot accept responsibility for their content, privacy practices, or terms of use. Links to external sites do not constitute an endorsement of their content or operators.

Technical Availability

We strive to maintain continuous availability of our website but cannot guarantee uninterrupted access. Technical issues, maintenance, or other factors beyond our control may occasionally affect website availability.

Data Protection Officer

For questions regarding data protection and privacy matters, please contact:

Applicable Law and Jurisdiction

This legal notice and all matters relating to this website are governed by the laws of Japan. Any disputes arising from or in connection with this website or our services shall be subject to the exclusive jurisdiction of the Tokyo District Court.